Elyria Jewelers and Repair in 665 Chestnut Commons Drive

Customer Reviews about Elyria Jewelers and Repair:

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  My experience with Elyria Jewelers has been fantastic! After searching all around Ohio for the perfect engagement ring, I was recommended to EJR Jewelers by a family member. I live in Columbus and during my search I had visited some of top jewelry stores in Ohio (i.e. Tiffany & Co.; The Diamond Cellar, Marlen, etc.) and by far the best experience that I had was with working with EJR. Their shop is not flashy and it is tucked away in a shopping center. At first, I was a bit hesitant but decided to stop by while I was in town for business. This turned out to be one of the best decision that I ever made. When I first walked in, Bill was behind the counter helping another customer. Still he immediately welcomed me and let me know it would be a few minutes. When he finished, he came around the counter and introduced himself and asked if there was anything in particular I was looking for. I had a very specific ring in mind (rose gold, cathedral setting, a particular diamond weight, and specifics for three C’s). Bill showed me the styles he had available in his shop and I stared to think I was going to have to continue my search; until, he asked if I was open to designing my own ring. Bill then spent the next 90 minutes showing me different styles and began outlining potential design ideas. Due to time, I had to back to Columbus and told Bill I would stop back at a later date. A few weeks later I called Bill and asked if he had time for me to stop by. To my surprise, he told me he had been working on a design idea since the last time we had spoken (mind you we had not finalized anything nor had we even discussed cost or next steps). Bill went out of his way to design a ring simply in the name of customer service. After arriving at his shop, Bill showed me what he had been working on and I was blown away by the results. Bill literally designed the exact ring I had been searching for and included every detail that I had mention to him. As soon I saw it, I knew that was ring for my fiancé. After tweaking the design, Bill then spent another 2 hours showing me diamonds and helping me match the perfect store to my fiancé’ one of kind engagement ring. Bill is a once in lifetime jeweler and entire staff at ELR makes you feel like family! Roughly 8 weeks after finalizing the design, my fiancé ring was ready to be picked up. Upon entering the store, the entire staff was excited to see me and truly happy for me. They made me feel like royalty! The weekend after my fiancé said “YES”!!!! We stopped by to see Bill and his staff. Again, they were very happy for the both of us and excited to see the ring on her finger. I would highly recommend EJR! They have made a lifelong customer in me. I can’t even begin to explain how often my fiancé receives compliments on her ring and how proud that makes me feel. Thank you to Bill and EJR for your fantastic customer service, excellent craftsmanship, and for being a part my fiancé and I future!
  By Tom Zimmerman, May 10, 2017
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  They are so wonderful and respectful! My husband picked out my engagement ring here and they are always so quick to help us out with anything we may need. Best jewelers you could go to!
  By Devin Wilhelmy, January 07, 2017
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  My fiance' purchased our engagement ring here, and they treated us very fairly. The ring is gorgeous, and we plan on using them for our wedding rings also. Everyone has been kind, professional, and polite and not pushy in the least. I am very pleased with this company and will give them my business for years to come!
  By Kelly Parker, December 13, 2016
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  Yes they are kind and caring when it comes to your needs. Some prices are a little high for my pocket tho. Other than that no complaints.
  By Vivian Noel, November 11, 2016

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About Elyria Jewelers and Repair in Elyria